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Story Telling in Business – Slides Download

Story Telling in Business

Story Telling in Business

Thanks to the organizers of the D91 Toastmasters International 2015 Autumn Conference in Swindon, UK

The slides used during the keynote “Story Telling in Business” by Thomas Rose are now available as download.

Please keep in mind that the download consists only of the PDF version of the Powerpoint presentation shown in the keynote. No animations, no comments, no spoken words, nor the charming presenter himself is part of the download 😉

Slides are only a tiny part of a presentation and will never come close to the whole experience of a live keynote. If you want a presentation at your next conference just ask Thomas Rose. Just send any inquiries via Mail to Thomas Rose.


This keynote was presented at the Great Western Conference in Swindon, UK, on November 7th, 2015. Find more details here.

Herzlichst,  Ihr Dr. Thomas Rose


More wisdom for smart people (in German):
Dr. Thomas Rose: Sünden auf meinem Planeten – Kein Reiseführer für Indien

How to get your point across in 30 seconds (engl – as recommended by Jeremy Robinson):
How To Get Your Point Across In 30 Seconds Or Less


Upcoming Event: Storytelling in Business

Let's gather around the campfire

Just a quick announcement

Storytelling in Business

As a Toastmaster you know about the power and magic of storytelling: Your audience is way more charmed by a good tale than by a factual report. Many people, however, feel that they don’t have a story to tell. Fact is: They have. They are just too close to their own stories to easily recognise them.

Let’s dive deep and let’s find the story of “you”. Furthermore, let’s talk about the tools you need in order to help your customers, clients and co-workers to find their story.

Let’s gather around the campfire!


This keynote will be presented at the Great Western Conference in Swindon, UK, on November 7th, 2015. Find more details here.

Herzlichst,  Ihr Dr. Thomas Rose


More wisdom for smart people (in German):
Dr. Thomas Rose: Sünden auf meinem Planeten – Kein Reiseführer für Indien

Knowledge Management and Narratives (engl):
Knowledge Management and Narratives: Organizational Effectiveness Through Storytelling: Organizational Effectiveness Through Storrytelling


Are you happy with the results, Thomas?

Third Place Winner - Semifinal 1 - World Championship of Public Speaking 2015 - Photo by Susanne Kischnick Photography

The day after…

Friday, August 14th, 2015. 06:30 in the morning.

I wake up.

Immediately – even before I open my eyes – this line runs through my head:

When I was a little boy I knew everything about Superman and Spiderman.

But then it hit me…

I don’t have to do this anymore.

It’s over.

Relax.

The days before…

I am in Las Vegas, Nevada, US. Lying on my back in the bed of my hotel room. I breathe slowly and relaxed after my heartbeat has settled again. I feel deep contentment.

This project is over. But it’s only the beginning of a completely new journey.

The project named “Why not become the World Champion of Public Speaking?” has started on March 12th, 2015 in Cologne, Germany. I won the competition in my home club (Rheinredner) with a speech that was then still titled “What does it take to be a superhero?”. All around the globe the season of public speaking competitions in the organization Toastmasters International had started. An estimated 30,000 members (out of 320,000 world wide) start competing and strive for delivering their best speeches in order to progress to the next level.

After the club contest I won the contests on area level, division level and district level. And this is where the temperature rises. Because if you win the International Speech Contest on district level you are entitled to compete in the World Championship of Public Speaking (WCPS). From the 30,000 members that went on this quest, only less than 100 continue to the WCPS. In 2015 the WCPS took place in Las Vegas, NV.

And I was there. Well, almost…

The final weeks before the World Championship

The European Toastmasters Universe

In the Toastmaster universe Continental Europe is divided into two districts – my district (D95) and “the other one” (D59). To cut a long story short: I met the champion of the other district, the wonderful Antonio Meza, we really connected and worked together. Thanks to our supporting European Toastmasters we collected tips and evaluations on our speeches in Germany, Belgium, the UK, and later in California. In the UK we even met the two district champions of Great Britain (Jim Gregory, representing the North of UK and Ireland, and Jeremy Robinson, representing the South).

Top three suggestions during the preparation

One of the corner stones of Toastmasters International is to provide feedback for what ever you do in and for this organization – especially when it comes to speeches. Hence, I gathered an enormous amount of feedback during the approximately 20 presentations of my Superhero speech. There is lots to say about the feedback itself (probably in a separate post), but there are three piece of advice I want to share with you.

  1. The first eye opener came from acclaimed TEDx speaker John Zimmer. Let me quote from a mail he sent:

    “Before getting into specifics, the most important piece of advice I can give you as you continue on this amazing journey, is this: Don’t overcook the speech!

    Have you ever boiled vegetable for dinner and left them in the water too long? They don’t taste very good. All the goodness has been boiled out of them.”

    John phrased best what many evaluators said as well: “Don’t let feedback destroy your speech. In the end, it has to be and to remain your speech!”

  2. Second pearl of wisdom came from the gifted story telling coach Michael G. Parker: “If somebody comes to you and says: ‘I would do it that way!’ – ignore them. But if somebody comes to you and says: ‘There is something that I didn’t understand in your speech.’ or ‘I missed the connection between those two parts.’ – than pay attention!”

    In a nutshell: There are many different speakers and many different ways of presenting a speech. You will never please everybody with your speech. Some like it. Some don’t. Always go for the common denominator of your audience.

  3. Finally a power tool shared by Erick Rainey, two times finalist of the World Championship of Public Speaking. Here is what he suggested:

    “Once your speech is ‘ready’, i.e. the script has been written and you are happy with the lines, go into a speed drill of your speech. That is: Try to give your speech in 2.5 minutes. If you can do this, you know your lines. Don’t worry about emotions, drama, humor, pauses, and delivery. It’s a drill. Not a presentation.”

    Later Bob Mohl added: “If you want to do it the Seinfeld-way, then let somebody throw a line from your speech at you and you continue with the speed drill from there. Although I think, Seinfeld would probably be able to give his speeches backwards from there…”

Drilling

And this was what I was doing during the final days before my appearance in Las Vegas: The moment I woke up, I speed drilled my speech:

When I was a little boy I knew everything about Superman and Spiderman.

And I agree with Erick and Bob: It is a powerful tool to become comfortable with your lines.

When I stepped onto the stage as the first speaker in the first semifinal (you can get access to all the speeches at ToastmastersOnDemand) I felt comfortable and I wasn’t remotely worried about going blank. I ended well on time (nicely in the red, if you know what I’m saying ;-)), felt well with both my pace and my pauses, and after thanking Opa for sharing his lessons with me and the audience I happily went of stage. I got un-mic’ed (thanks to the awesome work of Freeman), went back to my seat and could enjoy a fantastic array of awesome speakers. I had a blast.

In the end I placed third. It is the smallest trophy you can win at the WCPS – but it is a trophy 🙂

Especially I am a bid proud that in the 90 years since the establishment of Toastmasters International I am only the second person bringing home a trophy to Europe (after Olivia Schofield) and I am the first German ever who brings back a trophy from the World Championship of Public Speaking. Pride is a dangerous thing. But this trophy made me grow an inch.

Thomas Rose: Third place in Semifinal #1, World Championship of Public Speaking 2015

Thomas Rose: Third place in Semifinal #1, World Championship of Public Speaking 2015

Thomas, are you happy with the results?

After the semifinal many people came to me and asked me how I feel and whether I am happy with the results. And my answer has always been: “Yes, I am happy with the results.” I love the speech of the winner Gil Michelini, Indiana, for whom I will be rooting in the finale. He truly deserves to be in the finale this afternoon. And I am very happy to have met the second winner Dwight Edwards from Idaho, with whom I connected so easily and deeply at the same time.

“If I had to relive this semifinal again and if I had to go on stage with my superhero speech once more, I would probably give it in the same way I did in real life. This is my speech. It has my message. And even though it is not about me, this speech is important to me. Yes, I am happy with the results.”

And now I am happy as well that this project is over. For the time being. I hope to be back in Washington, D.C., next year. We take it from there.

For now, all is well.


Featured Image by Susanne Kischnick Photography – http://www.susannekischnick.com/


Thomas Rose Qualifies for World Championship of Public Speaking

Thomas Rose wins Public Speaking Contest on European Level

Dr. Thomas Rose, Business Coach and Consultant, is an avid friend of the spoken word. Since 2009 he regularly competes at international level with the best speakers throughout Europe. He brought home many trophies since then and finished first place already in 2010, where he was voted for the best German speaker in Continental Europe.

What does “European Level” actually mean?

Toastmasters International is world leader in communication and leadership development. Its membership is 313,000 strong. Members improve their speaking and leadership skills by attending one of the 14,650 clubs in 126 countries that make up a global network of meeting locations.

Best speech, english: Thomas Rose

1st place of the international speech contest, D95, 2015, goes to Dr. Thomas Rose.

Currently (i.e. 2015) Continental Europe is divided into two Districts, each comprising more than 200 clubs. Hence, being the winner of one of those District Contests makes Thomas Rose one out of two Continental European speakers, who have now qualified for the world championship of public speaking. The other contestant is Antonio Meza, a Mexican coach and artist who currently resides in Paris, France, is married to a German lady, and has many more connections to other nationalities, as he explains in his winning speech.

What happens next?

Thomas Rose has qualified for the world championship of public speaking 2015. The contest will be held during the International Convention of Toastmasters International in Las Vegas, Nevada, USA. The first challenge will be the semifinal. There will be ten semifinals with ten participants each. Contestants come from all over the world. Each semifinal winner is then eligible to compete in the world championship final two days later (August 15th 2015). A finalist represents one of ten top speakers and will have to endure the pressure of thousand of people watching him perform.

Since Antonio Meza (South West Europe) and Thomas Rose (Noth East Europe) will compete in different semi finals, there is indeed a possibility that both European Champions share one stage during the final. They both have become friends by now, supporting each other and touring Europe in order to prepare for the world championship.

Good luck to both of them!

Thomas Rose and Antonio Meza - Meeting in Brussels to discuss world championship tactics.

Thomas Rose and Antonio Meza – Meeting in Brussels to discuss world championship tactics.

Special thanks to the Artful Orators of Brussels!


More reads

You talkin’ to me?

Leise Menschen – starke Wirkung (German)

Communication and English for Careers


Two Monks

On his many journey Thomas Rose has often met and spoken with monks.

Two monks

Two monks on a pilgrimage came to the ford of a river. There they saw a girl dressed in all her finery, obviously not knowing what to do since the river was high and she did not want to spoil her clothes. Without more ado, one of the monks took her on his back, carried her across and put her down on dry ground on the other side.

Then the monks continued on their way. But the other monk after an hour started complaining: “Surely it is not right to touch a woman; it is against the commandments to have close contact with women. How could you go against the rules of monks?”
The monk who had carried the girl walked along silently, but finally he remarked, “I set her down by the river an hour ago, why are you still carrying her?”

Imgard Schloegel
The Wisdom of Zen Masters


More reads

Wisdom in Research

Gelassenheit

Ice-Breakers and Heart-Warmers


How I introduced myself to Facebook

Dr. Thomas Rose pondering his latest blog post.

Joining the GoG

There’s a fantastic group on Facebook called mySpeakerBusiness (I am afraid you need to be logged into Facebook in order to see the content of this group). The members of this group provide speakers with the information they need to make their speaker business flourish. A great idea!

The group was founded by Monique Blokzyl who successfully runs the Business Launch Portal. Have a look at their website – it has valuable content, too. The Facebook group
mySpeakerBusiness has a member list that reads like the Who is Who of Public Speaking. You will find input from award winning speakers like John Zimmer, Olivia Schofield, Peter Zinn, Florian Mueck and Alexander Lang – only to name a few.

Anyway, I am proud to have been asked to join the Gang of Gurus (now you know what GoG stand for) and while I was thinking of what is worth of bothering my fellows with, a very specific idea crystalized from my spaghetti thoughts. And since Facebook is so volatile and fugitive I concluded that this is the perfect trigger for (finally) yet another post.

Nice to meet you

Hello fellow speakers!

I recently joined mySpBiz and would like to say “Hi!” to y’all. Monique asked me to introduce myself to the community – well, here I go.

Speaking is neither my main pursuit nor is a speaking business my main income. I am a management and executive consultant (mainly in the banking arena).

Although speaking is a considerable revenue stream for me I am equally convinced that earning money with speaking is hard earned money indeed. Especially when we take time into consideration. Not the time for the actual talk, but the time needed for preparation. I roughly estimate one hour of preparation for one minute of presentation. Given for example a keynote of 90 min length we roughly face two weeks of preparation. Even if you get a four figure fee for your talk the income per month is not paramount – especially when you take into account related costs caused by traveling and running the back office of your speaker business.

IMHO making a living as a consultant is much easier – even though it can be very tough (and rough) to parley with CEOs, executives, and decision makers.

And here is what I have learned from my consulting business which directly influences my speaking business: There are many rhetorical skills we need as speakers – that’s a no-brainer. I am not going to debate on which skill is the most important – be it authenticity (thumbs up!), the management of eye contact, body language (highly overestimated, if you ask me), visual aids, or whatever Toastmasters taught us – they are all important and you all master them very well. But there are two things of which I think are crucial to everyone’s speaking business and these are: Expertise and Experience.

I’ve met speakers who talk about leadership who have never led a team. I’ve seen speakers talking about management who have never managed a project. I’ve listened to speakers on business development whose business is to spam others on Twitter. Been there, done that, got the T-shirt and burnt it already.

I need to be an experienced expert

(And you need to be one, too!)
The most successful speeches I’ve given (both financially and concerning audience feedback) always dealt with what I do day in, day out – although these are not the topics for which I am burning the brightest. However I brightly burn for triggering and delivering extraordinary ideas to ordinary people (like CEOs, executives, and decision makers).

Remember that when we talk to an organization we are talking to people. These people are dealing with a very specific set of challenges and problems and we need to deliver a valuable input which helps them solve their problems. They don’t give a sh#t about how many marathons I’ve run or how many mountains I have climbed. If I do not add to the pool of solutions they are looking for I’m off their minds before I’m off their stage.

Just my tuppence. Not necessarily yours. I know.

Nice to be part of the gang.

Based on experience – I wish you well,
Hello fellow speakers!

I recently joined mySpBiz and would like to say “Hi!” to y’all. Monique asked me to introduce myself to the community – well, here I go.

Speaking is neither my main pursuit nor is a speaking business my main income. I am a management and executive consultant (mainly in the banking arena).

Although speaking is a considerable revenue stream for me I am equally convinced that earning money with speaking is hard earned money indeed. Especially when we take time into consideration. Not the time for the actual talk, but the time needed for preparation. I roughly estimate one hour of preparation for one minute of presentation. Given for example a keynote of 90 min length we roughly face two weeks of preparation. Even if you get a four figure fee for your talk the income per month is not paramount – especially when you take into account related costs caused by traveling and running the back office of your speaker business.

IMHO making a living as a consultant is much easier – even though it can be very tough (and rough) to parley with CEOs, executives, and decision makers.

And here is what I have learned from my consulting business which directly influences my speaking business: There are many rhetorical skills we need as speakers – that’s a no-brainer. I am not going to debate on which skill is the most important – be it authenticity (thumbs up!), the management of eye contact, body language (highly overestimated, if you ask me), visual aids, or whatever Toastmasters taught us – they are all important and you all master them very well. But there are two things of which I think are crucial to everyone’s speaking business and these are: Expertise and Experience.

I’ve met speakers who talk about leadership who have never led a team. I’ve seen speakers talking about management who have never managed a project. I’ve listened to speakers on business development whose business is to spam others on Twitter. Been there, done that, got the T-shirt and burnt it already.

The most successful speeches I’ve given (both financially and concerning audience feedback) always dealt with what I do day in, day out – although these are not the topics for which I am burning the brightest. However I brightly burn for triggering and delivering extraordinary ideas to ordinary people (like CEOs, executives, and decision makers).

Remember that when we talk to an organization we are talking to people. These people are dealing with a very specific set of challenges and problems and we need to deliver a valuable input which helps them solve their problems. They don’t give a sh#t about how many marathons I’ve run or how many mountains I have climbed. If I do not add to the pool of solutions they are looking for I’m off their minds before I’m off their stage.

Just my tuppence. Not necessarily yours. I know.

Nice to be part of the gang.

Based on experience – I wish you well,
Herzlichst,  Ihr Dr. Thomas Rose


More wisdom for smart people (in German):
Dr. Thomas Rose: Sünden auf meinem Planeten – Kein Reiseführer für Indien


20 Things successful People Do Everyday

  1. 70% of all successful people eat less than 300 junk food calories per day. 97% of the all flops eat more than 300 junk food calories per day. 23% of all successful people gamble. 52% of all flops gamble.
  2. 80% of all successful people are focused on accomplishing some single goal. Only 12% of the all flops do this.
  3. 76% of all successful people exercise aerobically 4 days a week. 23% of all flops do this.
  4. 63% of all successful people listen to audio books during commute to work vs. 5% for all flops.
  5. 81% of all successful people maintain a to-do list vs. 19% for all flops.
  6. 63% of the successful parents make their children read 2 or more non-fiction books a month vs. 3% for the flops.
  7. 70% of all successful parents make their children volunteer 10 hours or more a month vs. 3% for flops.
  8. 80% of all successful people have regular body-checks vs. 11% of all flops.
  9. 67% of all successful people write down their goals vs. 17% for all flops.
  10. 88% of all successful people read 30 minutes or more each day for education or career reasons vs 2% for all flops.
  11. 6% of all successful people say what’s on their mind vs. 69% for all flops.
  12. 79% of all successful people network 5 hours or more each month vs. 16% for all flops.
  13. 67% of all successful people watch 1 hour or less of TV every day vs. 23% for all flops.
  14. 6% of all successful people watch reality TV vs. 78% for all flops.
  15. 44% of all successful people wake up 3 hours before work starts vs.3% for all flops.
  16. 74% of all successful people teach good daily success habits to their children vs. 1% for all flops.
  17. 84% of all successful people believe good habits create opportunity luck vs. 4% for all flops.
  18. 76% of all successful people believe bad habits create detrimental luck vs. 9% for all flops.
  19. 86% of all successful people believe in life-long educational self-improvement vs. 5% for all flops.
  20. 86% of all successful people love to read vs. 26% for all flops.

According to a post of R. Schrum.


Nice to read (German):
Dr. Thomas Rose: Sünden auf meinem Planeten – Kein Reiseführer für Indien


Had a long, hard day? Here’s a new perspective.

This is a picture taken on my trip to India in 2009. You can read about my trip in my book "Sünden auf meinem Planeten - Kein Reiseführer für Indien" available at amazon

If you have food in your fridge, clothes on your back, a roof over your head and a place to sleep you are richer than 75% of the world.
If you have money in the bank, your wallet, and some spare change you are among the top 8% of the world’s wealthy.

If you woke up this morning with more health than illness you are more blessed than the million people who will not survive this week.

If you have never experienced the danger of battle, the agony of imprisonment or torture, or the horrible pangs of starvation you are luckier than 500 million people alive and suffering.

If you can read this message you more fortunate than 4.6 billion people in the world who cannot read it at all.


For more information go to:
Dr. Thomas Rose: Sünden auf meinem Planeten – Kein Reiseführer für Indien


Be as cool as the Ritz-Carlton Hotel

Joshie at the Ritz-Carlton Hotel in Florida

How can you provide a Ritz-Carlton Hotel Experience for your customers?

Help! We left something behind!

A family had stayed at the Ritz-Carlton in Florida. It was only when they returned home that they discovered they had left something very important behind.

The concerned father of the family phoned the Ritz-Carlton Hotel in Florida asking whether they had found his son’s beloved cuddly toy “Joshie”. The staff could put the father’s mind at rest, letting him know that Joshie has been found ans was perfectly safe.

Father at ease, son worried

The father’s mind was put at rest but his son Reilly was extremely worried and upset. Reilly had to know whether Joshie was safe and sound. So the father called the hotel again and asked the staff to take pictures of Joshie, for his inconsolable son needed to know that his dear Joshie was safe.

Going the extra mile to put a little boy’s mind at rest

Here are the photographs of Joshie’s solo holiday experience at the Ritz-Carlton Hotel in Florida. See what a wonderful thing the staff of the hotel did to ease Reilly’s worries. And than give a big hand to the Ritz-Carlton spirit of customer service!

Underneath the pics you can read the messages that the staff sent out to the bothered son named Reilly.

Joshie at the pool

Joshie at the pool

Joshie makes new friends

Joshie makes new friends

Joshie makes more new friends

Joshie makes more new friends

Joshie gets a well deserved massage

Joshie gets a well deserved spa treatment

Joshie gives a helping hand to the Loss Prevention personnel

Joshie gives a helping hand to the Loss Prevention personnel

Joshie takes a break at the beach before he returns home

Joshie takes a break at the beach before he returns home


What do you think? Isn’t that absolutely amazing?

Now go and find out what you can do to give your customers the Ritz-Carlton experience.

And if you don’t mind, let me know!

Best,
Herzlichst,  Ihr Dr. Thomas Rose


More reads

Customer Relationships

Managing Customer Relationships: A Strategic Framework

Customer Relationship Management, Second Edition: Concept, Strategy, and Tools

Customer Service

B-A-M! Bust A Myth: Delivering Customer Service in a Self-Service World


How to quit your job

Unhappy with your current job position?

If you are unhappy with your current job, then there’s no need to despair. I have a collection of three general ideas for you. Follow them and get rid of every thing that holds you back in striving for a fulfilling professional career.

Why do you want to quit?

First, it is crucial to find out why you want to quit your job. If you are not clear about your reason and if you are only suffering from a general and vague feeling of dissatisfaction then you are not ready to quit. Remember, that there is one thing you always take with you – yourself. If your reason of unhappiness lies inside you quitting your job will not improve your situation. A job change has to cure the reasons for your dissatisfaction.

Reasons for considering to quit your job might be

  • Your values are in conflict with the values of your boss or colleagues or even of the whole company
  • You don’t feel challenged, you feel bored with your tasks, or you simply don’t enjoy your work anymore
  • You find you are underpaid
  • Your work is not valued nor appreciated
  • You get an unexpected job offer from another company
  • Your work-life-balance is everything but balanced

Unhappy with your career? Kristina Alexanderson via Compfight

Be very sure about your reasons for your unfulfilled job life, because if you are not, you may find the same conditions in your next job.

Is quitting the only option?

Very often quitting your current job is not necessary. There are other means that you can control to have a better work environment. Check the following suggestions.

  • Instead of quitting try to improve your situation.
  • Make a list of everything that you like about your job. (If the word “nothing” springs to your mind, we need to talk!)
  • Find out what your colleagues are working on and ask if you can help them.
  • List the tasks that you don’t like to work on and find somebody to delegate them to.
  • Find somebody who plays with the things that you consider tedious tasks.
  • Instead of quitting consider moving somewhere else in your company. Research on other subsidaries and departments of your company and find out whether they are free from what currently bothers you.

Finally, if you are sure you want to quit, consider the following ideas.

How to quit your job

Obviously it is very important to consider all the legal aspects of a career change: period of cancellation, confidentiality obligation, protection against competition of your current employer, etc. This is none of my concern here, but if you need counsel I can recommend a lawyer from my network who is specialised in labour law. My concern is the social side of job quitting. Here are some things to consider.

  • Never leave in anger! It’s a small world an chances are high that one day you will run into the people you are going to leave behind.
  • Never smashs doors (literally and figuratively). And try not to burn any bridges behind you.
  • Find out how much risk you can take. Do you first resign and than look for a new job? Or do you feel better with a signed contract before you quit?
  • Proactively talk with the people you leave behind. That is your boss, your colleagues and probably your clients as well.
  • It’s not only you who is affected by your decision. Try to make it smooth for the company. Offer a hand to the person who’ll be sitting at your desk once you’re gone.
  • Exit with style and grace. Brief and advise your successor.
  • Do the maths: How long can you afford to be unpaid? Is your health insurance covered? Is your pension scheme endangered? Don’t do anything foolish.

Finally, investing in a business coach is certainly a good option. If you need to find clarity about your actual and future job position then contact me. I am only one phone call away.

Best,
Herzlichst,  Ihr Dr. Thomas Rose


More reads

Do cool sh*t

Do Cool Sh*t: Quit Your Day Job, Start Your Own Business, and Live Happily Ever After